FutureAire Sdn Bhd places customer satisfaction in very high regard, and we want you to be pleased with your purchase. However, in the event that you wish to return part of your order, you may return your goods within a window of 7 days from receiving your items, on the condition that;
You may not return for exchange;
All refunds will be processed via the original means of payment. Please allow a 14 day period for us to process and assess your refund. Once complete, please allow a 3-5 working days window for your funds to reflect in your account. Items that are returned and discovered to be faulty, will be automatically returned back to you. Depending on the nature of the fault, you may be offered a store credit of a particular value at our discretion.